✅ 30-Day Hassle-Free Returns
We offer a 30-day return window from the date your order is delivered. If you’re not completely satisfied with your item(s), you can return them — no questions asked.
📦 Eligible Items for Return
You may return products that are:
- In unused and original condition
- With original packaging and accessories
- Returned within 30 days of delivery
Note: Due to hygiene and safety standards, opened personal care items (e.g., thermometers, diffusers used with oils) may not be eligible unless faulty.
🚫 Non-Returnable Items
- Gift cards or promo codes
- Custom or mystery box items (except in case of defect)
- Items marked as Final Sale
🔄 Exchange Policy
Need a replacement instead?
We’ll gladly exchange any defective or damaged item within the return period at no extra cost.
💰 Refund Timeline
Once your return is received and inspected:
- A refund will be issued within 5–7 business days
- Funds will be credited back to your original payment method
- You’ll receive a confirmation email when the refund is processed
🚚 Return Shipping
- If the item arrived damaged or incorrect, we’ll cover return shipping.
- For voluntary returns (e.g., change of mind), shipping costs are the buyer’s responsibility.
To request a return label, please email us at support team.
🧾 How to Start a Return
- Contact us at support team
- Include your order number and reason
- We’ll reply within 24–48 hours with next steps
🤝 Our Commitment
We stand behind every product we sell. If something doesn’t meet your expectations — we’ll fix it, replace it, or refund it. No hassle, no excuses.
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